Check-in Guide Stay Dream GreatView
Access & Check-in Guide
Please read this page before you arrive. It covers the address, directions, check-in, your stay and check-out.
3. How to check in
(1) Register guests & passports by the day before check-in
Under the Hotel Business Act, guests who do not have an address in Japan are required to provide their nationality and passport number and present their passport for verification. By the day before check-in, please register all guests and upload passport images via the dedicated page we send after booking (by email for official bookings, by OTA message for OTA bookings).
Personal data is managed properly and never shared with third parties except as required by law.
At least one guest must be 18 or older. Minors-only groups need a parental consent form and may be declined.
(2) Open the door with your code
Your door code is sent on the day of check-in. It is self check-in — there is no front desk.
Unlocking
- Enter the door code on the keypad.
- Press the "unlock" button at the bottom right.
- Wait about 5 seconds without touching the door until the unlocking sound stops, then open the door.
Please note
- Check the code and enter it carefully. After 3 wrong attempts the keypad is disabled for a while.
- Only move the door after the lock sound has stopped.
Locking
- Press the "lock" button at the bottom left of the keypad.
- Do not touch the door until the locking sound stops.
- Make sure the door is closed and locked.