Skip to content Policy Cancellation Policy
Cancellation by the Guest
- Guests may cancel the contract by notifying the Property.
- If a guest cancels all or part of the contract, the cancellation fee in Appendix 2 applies.
- If a guest does not arrive by 24:00 on the day of arrival without notice, the contract may be treated as cancelled by the guest (no-show).
- For bookings made through an OTA (e.g. Airbnb), the OTA’s policy prevails.
Appendix 2: Cancellation Fees
- Up to 30 days before check-in: free (full refund)
- From 29 days before check-in, on the day, or no-show: 100% of the accommodation charge
- Shortening the stay: no refund for remaining nights
- Refunds are made to the original payment method; processing fees may be deducted.
Accommodation Agreement
