House Rules
These rules help everyone stay safely and live in harmony with our neighbours. Please read them before booking. They form part of our Accommodation Agreement.
The 6 most important rules
- No shoes indoors
- No smoking anywhere, including balconies
- Only registered guests, up to the booked number
- No noise — especially 21:00–7:00
- Close windows and doors and switch off appliances when going out
- Separate garbage and put it in the designated place
How to sort garbage
All rules
- No shoes indoors. Please do not go outside wearing the indoor slippers.
- Smoking is prohibited everywhere, including balconies (¥50,000 penalty).
- Only registered guests may stay. Unregistered or extra guests are charged ¥15,000 per person per night.
- This is a residential area. Noise that disturbs neighbours — loud voices, music, or commotion outdoors — is prohibited. Please be especially quiet from 21:00 to 7:00. Parties are not allowed.
- Pets are not allowed.
- Guests without Japanese nationality must register passport details before check-in.
- When going out, close windows and doors and switch off the air conditioner and lights. Keep windows closed while using the air conditioner.
- Electrical capacity is limited (60A for the house, 15A per outlet). Avoid using several high-power appliances at once.
- Please separate garbage into burnable, non-burnable, and cans/bottles/PET bottles. Large items such as suitcases must be disposed of for a fee, so please leave ¥2,000 in cash to cover the cost.
- Please treat furniture, appliances and bedding with care, and tell us promptly about any damage (compensation may apply).
- Towels and linens are provided in a fixed quantity and cannot be replaced or added. Please use the washing machine if needed.
- Minors cannot stay without a parent or guardian’s consent.
- The property may not be used for business purposes or commercial filming without permission.
Prohibited Matters
When we will refuse or end a stay
If any of the following applies, we will immediately refuse use and ask you to leave. This also applies if it becomes known after booking or during the stay.
- You are found to be a member of, or connected with, an organized crime group or other anti-social force
- Violence, threats, extortion, intimidating or unreasonable demands, or similar acts
- You have previously been notified by us that your use is refused
- Gambling, acts that disturb public morals, or behaviour that disturbs the neighbours
- Loss of self-control due to mental incapacity, drugs or alcohol that makes it hard to keep yourself safe, or that may cause danger, fear or anxiety to the neighbours
- Shouting, loud singing or other noisy behaviour in or near the property that offends or disturbs others
- Any act similar to the above
Prohibited items and acts
If any of the following is found, we will immediately end the stay and ask you to leave, and a penalty of ¥300,000 or more will be charged.
Items you may not bring
- Animals, birds or other pets
- Explosives, volatile oils or other flammable items
- Items that give off a foul smell
- Anything prohibited by law
Prohibited acts
- Distributing advertisements, selling goods or soliciting without our permission
- Commercial photography or filming without our permission
- Smoking in the property (including balconies) or in the surrounding neighbourhood
Penalties and compensation
| Smoking anywhere on the premises (including balconies) | ¥50,000 |
|---|---|
| Exceeding the booked number of guests, false guest numbers, or unregistered guests | ¥15,000 per excess person per night |
| Damage to or soiling of furniture, appliances, bedding or supplies | price of an equivalent new item (plus loss of business until restoration if intentional or negligent) |
| Soiling of bedding or supplies by vomit, etc. | ¥100,000 flat |
| Lock replacement due to a lost key or leaked door code | actual cost (¥100,000 or more) |
| Breach of the article on Prohibited Items and Acts | ¥300,000 or more |